The Products
What types of products does Lyra Cosmetics offer?
We develop specialized treatments to reveal natural beauty: serums, masks, and other targeted formulas for eyelashes, nails, hair, and skin.
Are your products tested on animals?
No, never. Lyra Cosmetics is 100% cruelty-free and complies with European regulations prohibiting animal testing.
Where are your products manufactured?
Our products are designed according to the strictest European standards, in our partner factories in China.
Are your products suitable for sensitive skin or scalps?
Yes, our formulas are developed to be gentle and respectful, while remaining effective. We avoid harsh ingredients like sulfates or parabens.
How long will it take to see results?
Results vary from person to person. Some effects may be visible within 2 to 3 weeks of regular use, but for optimal and lasting results, we recommend completing the full course.
Can your products be used during pregnancy or while breastfeeding?
Our products are formulated to be gentle, but if you are pregnant or breastfeeding, we recommend seeking your doctor's advice before use.
How to store my Lyra Cosmetics products?
Store them at room temperature, away from direct light and humidity, to preserve their effectiveness.
Delivery
What are the delivery times?
In France, delivery typically takes 24 to 48 business hours. Internationally, this can vary between 3 and 7 days depending on the country.
Can I return a product?
Yes, you have a legal period of 30 days after receipt to return an unopened and unused product.
How can I contact your customer service?
You can contact us via our contact form or directly by email at contact@lyra-cosmetics.com. Our team responds within 24 business hours.
Any more questions?
Please do not hesitate to contact us if you have any further questions. We would be delighted to answer them :)